TLI30321 Certificate III in Supply Chain Operations


The Certificate III in Supply Chain Operations is structured to provide training and assessment that enables an employer to standardise the current skill level within their company in regard to safety, quality, process operations within a lean culture, and operating environment.

It involves a defined range of skilled operations, usually within a range of broader related activities involving known routines, methods and procedures, with some discretion and judgement in selecting equipment, services or contingency measures and within known time constraints.

In this course participants will undertake practical workplace improvement projects that focus on implementing Lean concepts and sustainable improvements to manufacturing environments. These projects are tailored to suit real areas of improvement within the workplace.

This qualification is normally offered in conjunction with one other qualification depending on the requirements of each company and its workforce.

The qualification offered in conjunction with TLI30321 Certificate III in Supply Chain Operations is:


Training for this qualification is conducted in the workplace over a maximum of 14 months.


This qualification is only offered as a traineeship.

The program is suitable for employees working in warehousing and/or storage companies where their roles require the application of industry specific skills and knowledge across a range of processes including some technical and problem-solving ability.

Typically, this cohort will have general warehousing and storage experience and hold job roles in the following specialist areas:

  • Stock Handler
  • Order processing
  • General Warehouse staff
  • Cold Store Operator
  • Postal Officer
  • Warehouse Operator

    This qualification assumes that a learner has current or past work experience where operational or technical skills have already been gained and a level of responsibility already exists. It is not suitable for direct entry from school, or new entrants to the warehousing and storage industry who have no previous training or experience.


    There are no prerequisites, however, National Training Services offers this qualification as a work-based training and assessment program and therefore applicants must be employed in a suitable distribution centre or warehouse.

    Additionally, they will need to have the support of their employer to undertake the training and assessment program.


    National Training Services can access state government funding for this qualification through the Victorian Skills First funding program. Participants who are eligible for Skills First funding will pay no tuition fees. If participants are not eligible for funding a fee may be required, please contact NTS for details on fee for service costs.

    Note: Skills First funding is available for this program as a traineeship course only.


    You may be eligible for Skills First Funding if you are:

    • an Australian citizen, permanent resident, New Zealand citizen, or a holder of an approved bridging, protection, safe haven or humanitarian visa; and
    • under 20 years old;


    • an Australian citizen, permanent resident, New Zealand citizen, or a holder of an approved bridging, protection, safe haven or humanitarian visa; and
    • over 20 years old and enrolling into a qualification higher than the highest qualification already held

    Contact National Training Services to inquire about your eligibility for State Government funding. Phone 03 9988 7983  or 03 9988 7988


    To be awarded the TLI30321 Certificate III in Supply Chain Operations competency must be achieved in fourteen (14) units of competency. These are comprised of:

    • Two (2) core units of competency plus
    • Twelve (12) general elective units

    View the full list of units of competency here  →


    Training and assessment activities undertaken in the workplace include:

    • Training sessions
    • Project planning, implementation and presentation
    • Skills development


    Assessment consists of:

    • Written or verbal assessment
    • Workplace observation by the trainer
    • Project presentations reviewed by the trainer and workplace management
    • Third Party Report

    The program is structured into 4 clusters of related and complimentary units. The units and activities within each cluster are structured as follows:

    • Clusters 1 and 2 – Planning, preparation, review, discovery and research
    • Cluster 3 – Workplace improvement projects launched and implemented
    • Cluster 4 – Implementation and consolidation of workplace improvement projects followed by measurement, review, evaluation and reflection


    All required equipment and materials are supplied by NTS and provided by the workplace.

    Helpful links  –  for detailed course information.


      Brokering Arrangements

      National Training Services has appointed a broker to identify and negotiate with workplaces wishing to undertake this training. See National Training Services Brokers List on our Compliance page for details.

      Compliance with Regulatory Requirements

      Access information about compliance with regulatory requirements including student information; complaints and appeals processes and forms; support services; and privacy arrangements.


      For eligible students this training is delivered with Victorian and Commonwealth Government funding.